Privacy policy

1. Data controller

The data controller for personal data collected through this website is dyftec Sociedad Limitada, with tax ID B52562741 and contact address at Los Prados, 166 – 33203, Gijón, Asturias, Spain.

Contact email: hola [at] esenasturias.com.

2. Purposes of processing

Personal data may be processed to manage questions sent through forms, reply to information requests, improve website content, prepare guides or FAQ content in anonymised form and, where appropriate, manage communications related to Es en Asturias.

3. Legal basis

The main legal basis for processing data submitted through forms is the user’s consent. In some cases, there may also be a legitimate interest in maintaining website security, preventing abuse or keeping communications needed to handle a request.

4. Data processed

The website may process identification and contact data such as name, email address, situation described by the user, area or municipality of interest, message content, IP address and technical data needed for secure website operation.

5. Data retention

Data will be kept for the time needed to reply to the request and manage possible follow-up communications. Questions may be kept in anonymised form to improve content, guides or FAQ answers.

6. Recipients and third-party services

Personal data will not be transferred to third parties unless required by law or necessary to provide services linked to the operation of the website.

The website may use technical or external services such as LucusHost hosting, contact forms, LiteSpeed Cache, Polylang, Leaflet/OpenStreetMap/CARTO maps, Google Search Console, self-hosted Matomo analytics, WhatsApp, newsletter tools and social networks.

7. Analytics, cookies and similar technologies

The website uses self-hosted Matomo analytics to understand website usage and improve content. The tracking code is configured without Matomo cookies. Matomo server settings should also keep privacy-friendly options such as IP anonymisation enabled.

8. Rights

Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, portability and withdrawal of consent by writing to hola [at] esenasturias.com.

Users may also lodge a complaint with the Spanish Data Protection Agency if they believe their data is not being processed in accordance with applicable law.

9. Updates

This privacy policy may be updated to reflect legal, technical or website operation changes.